FAQ's

All our products are manufactured and formulated in England, United Kingdom

All of our products are Vegan friendly, our cartons also use vegetable inks.

Our cartons are fully recyclable and we do not use any cello wrap, the packing you receive your online orders in is also fully recyclable. Our serum, cream and cleanser all come in recyclable bottles too.

Our products do not contain SPF but we do recommend using our products before using your SPF

We use an ingredient called Rosality that is derived from the Damask Rose, it works to brighten the complexion and de stress the skin as well as fade pigmentations. Our products do not contain Vitamin C.

No, we never test on animals and all of the ingredients we use are cruelty free

Yes, all of our products are sulphate free

Yes, all of our products are paraben free

Our cleanser does contain Sweet Almond Oil which may not be suitable for those with a severe nut allergy.

All ingredients will be visible on the product page of each skincare item under the ingredients drop down - to read more about our hero ingredients click here

Yes, our products can be combined with medical grade skincare and have calming properties

We take care to use high quality and gentle ingredients so believe these can be used on all skin types

Yes, all of our products are suitable for all skin types, we have seen amazing results reducing shine from T-zone and rebalancing and restore to create a long-lasting and clear complexion

Once opened, we recommend using our products within twelve months 

We offer free worldwide shipping on all orders over £100

We Ship worldwide to all countries.

• All standard shipping is free when you spend over £100, if your order is less than £100, UK shipments cost £5 and international shipping costs £10 
• Next Day Delivery is currently only available in mainland UK for £5 

UK orders on standard shipping will be delivered within 2-3 days unless Next Day Delivery has been chosen. International Orders generally take 5-10 days to arrive.

Once your order has been shipped from our warehouse you will receive an email with full tracking information; please view Track and Trace - Track your Item | Royal Mail Group Ltd if you are in the UK or please see Track a Parcel (parcelforce.com) for Rest of World orders.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.

Please see our Returns Policy for more detail

To return your order, you will need to send your item tracked to the address provided, and a full refund will be given on receipt from our warehouse team upon delivery of your unopened item. Please send tracking information, return request and original order number to info@amandacarolinebeauty.com

Please see our Returns Policy for more detail

To return your product, please contact info@amandacarolinebeauty.com 

Please see our Returns Policy for more detail

Once your order has been placed we are unable to cancel your order, if this occurs please contact info@amandacarolinebeauty.com within 24 hours as we may be able to assist you further. If your order has shipped, please wait for a full receipt and follow our returns process instructions above. 

If an order is faulty or damaged on receipt you should contact us on info@amandacarolinebeauty.com where we can arrange to send a replacement 

For UK orders, yes prices include all taxes, international orders may be subject to additional charges depending on the country however you will be notified by letter or email.

Samples are available upon request, please contact the team at info@amandacarolinebeauty.com for more information

Our current payment methods are credit/debit cards including AMEX, paypal, amazonPay and Clearpay.

You can contact us via email at info@amandacarolinebeauty.com. Alternatively, direct message us on instagram @amandacarolineskincare

You can follow Amanda Caroline on Instagram, Tik Tok, Facebook and Linkedin

You can enter your email address into the section at the bottom of this page to receive our newsletter.

We are always looking for new talent to join the Amanda Caroline Team. Please email info@amandacarolinebeauty.com with your CV for more information

Visit our stockist page here for the full and updated list of our stockists and spas

Get in touch if you are interested in becoming a stockist on this page